Thu, May 06 | Online Event

EY: Understanding your Customers

During this session, you will learn about: The customer journey and the key considerations at each stage of their journey; How to optimize the customer experience, using design thinking while identifying the key trends in consumer behavior and the KPIs to measure; and more.
Registration is Closed
EY: Understanding your Customers

Time & Location

May 06, 3:00 PM – 5:00 PM
Online Event

About the Event

Description:  During this session, you will learn about:

  • The customer journey and the key considerations at each stage of their journey;
  • How to optimize the customer experience, using design thinking while identifying the key trends in consumer behavior and the KPIs to measure;
  • How to engage your customer by defining your value proposition and learning how to convert potential customers from awareness through purchase.

Registration is Closed

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